Departure and Check-in Services
• Check-in desk opens 3 hours and closed 40 minutes before flight departure time
• Boarding gate opens 1.15 hours before flight departure time and close 10 minutes before departure time
International Flights
 
Royal Orchid Premium
We take high pride in our newly introduced “Royal Orchid Premium” Service that is exclusively extended to THAI Royal First and Royal Silk passengers form the moment they arrive at Curbside. At Suvarnabhumi Airport, we proudly present you with the new airports and services which we can guarantee the exclusivity that you cannot find anywhere in the world;
Our Royal Orchid Premium covers an area of 5,000 sq.m. and is located on Level 4 of the main terminal. Under our Royal orchid Premium Service, Royal First passengers are welcomed to relax themselves at our Royal First Check-in Lounge whereby check-in formalities shall be handled by our staff and passengers will be served with welcome drinks while waiting.
After check-in, they are escorted by our staff through Private Fast Track immigration.
 
Royal First Class Check-in
• Drop off at Entrance No.1, PTC 4th floor
• Check-in at Royal First Class Check-in Lounge (Row A/B)
• Royal First Class passengers will be escorted by the staff member from curbside through all services.
• Other premium services provided are
• Porter Service from curbside to Royal Orchid Premium Check-in
• Fast Track Immigration • Royal First Lounge (Concourse D, Garden View)
• Royal Orchid Spa Lounge (Concourse D, Airside View)
• Royal Orchid Lounge (Concourse E, Airside View)
 
Royal Silk Class
• Drop off at Entrance No.1, PTC 4th floor
• Sit Down Check-in Service is provided (Row A/B)
• Other premium services :
• Fast Track Immigration
• Royal Silk Lounge (Concourse D, Garden View)
• Royal Silk Lounge (Concourse C, Airside View)
• Royal Orchid Lounge (Concourse E, Airside View)
Premium Economy / Economy / Royal Orchid Plus Gold / STAR Gold / Group
• Drop off at Entrance No.4/5, PTC 4th floor
• Check-in Row H/J.
• Identify dedicated Check-in counter number for ROP Gold/Star Gold , Premium Economy and Group passengers
• Other premium services for STAR Gold customers :
• Royal Silk Lounges (Concourse C, D)
• Royal Orchid Lounge (Concourse E)
Domestic Flights
Royal Silk Class
• Drop of at Entrance No. 2, PTC 4th floor
• Check in at dedicated check-in desk in Row C
• Other premium services :
• Royal Silk Domestic Lounge (Concourse A 2nd Floor , Garden View)
Premium Economy / Economy / Royal Orchid Plus Gold / STAR Gold / Group
• Drop off at Entrance No. 2, PTC 4th floor
• Check-in Row C. Kiosk and Internet Check-in are also available for domestic travel. The kiosks are located at Row C. The baggage drop-point for Kiosk and Internet Check-in are located at first check-in desk of each row.
|
