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Thai Airways International Plc. has been researching customer’s satisfaction onboard for all international routes and all classes since 1997. The project is called THAI Customer Satisfaction Survey (TCSS). The survey assists in identifying customer satisfaction level and providing a guideline to a better understanding of customer needs and areas of improvements in order to delight our customers by delivering the best.
The research has been conducted on a quarterly basis with drawing a lucky winner every month. The winner will obtain ONE FREE CONFIRMED ECONOMY CLASS ROUND TRIP TICKET within the THAI route net From/To Bangkok, Thailand. However, this offer is void where prohibited or restricted by the laws of the prizewinner’s country.
Thai Airways is pleased to announce the TCSS Lucky Winners as follows:
| Period |
Name |
Country |
| January 2007 |
- |
- |
| February 2007 |
Mr. Robert Smith |
United Kingdom |
| March 2007 |
Mr. Bambang Harsono |
Thailand |
| April 2007 |
Ms. Rangsima Plodprong |
Thailand |
| May 2007 |
Ms. Maureen O'Neill |
New Zealand |
| Jun 2007 |
Mr. Frederick Lipp |
United States of America |
| July 2007 |
Ms. Ai Fung Wang |
Brunei |
| August 2007 |
Ms. Sukunya Pongmanee |
Thailand |
| September 2007 |
Ms. Birgitte Rudmose |
Denmark |
| October 2007 |
Mrs. Gabi Schinzel |
Germany |
| November 2007 |
Mr. Kongkanant Archawan |
Thailand |
| December 2007 |
Ms. Sophie Poirier |
France |
Survey forms are distributed randomly in all international routes. We look forward to your participation in the coming year.
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