Reservations and Ticketing Rules


Paper Ticket Collected at THAI Ticket Office

• Advance reservations can be made a minimum of 72 hours and a maximum of 11 months prior to departure.
• Payment must be made and tickets collected within 72 hours of making your reservation except as otherwise stated in the "Last day to Ticket" notification under FLIGHT ITINERARY & FARES page.
• Tickets must be collected from THAI city ticket office only ( not airport ticket office ), and that city ticket office must be in the country where the journey commences.
• Payment methods depend on local procedures of each THAI office.
• For pure domestic segment, however, ticket can be collected from any THAI city ticket office ( not airport ticket office ) regardless of country where the journey commences.
• Reservation can also be made for children 2-11 years of age ( having reached their 2^nd but not their 12^th birthday ).
• Ticket for infant may be purchased additionally at THAI office when you purchase and pick up your own ticket.
• Birth certificates or passports of both infant and child must be shown when you contact THAI office in Thailand to purchase their tickets for travelling on the domestic sector.
• Booking is subject to issuance of ticket, therefore, it cannot be used as a change to any other bookings previously made or any other tickets previously issued whatsoever.
• Flight segment can be changed on-line but only before the ticket is issued.
• Flight confirmation will be sent to the e-mail address indicated in your traveller profile.
• Maximum two bookings per day, per user ID (4 seats per booking).
• Special meals and seat preference can be arranged on-line for International flights only.
• Fares and taxes are quoted and charged in the currency of the country from where the journey commences.
• ROP miles can be accrued as usual
• To ensure that you get the fare as quoted and displayed by the system, the reservation should be made immediately thereafter.

Electronic Ticket

• Electronic ticketing can be purchased on-line with air fare automatically charged through your credit card.
• Credit card holder must travel in all flight segments. His or her name as appeared in the passport, as shown on the credit card, and as advised when making reservation must be exactly identical.
• Applicable flights are displayed with Electronic Ticketing Candidate Indicator {E)
• Only credit card is accepted. Debit card ( automatically debit to the holder's account when card is swiped and payment is approved ) is not accepted.
• A maximum of 4 passengers under payment of the same credit card is allowed.
• Advance reservations can be made a minimum of 72 hours and a maximum of 11 months prior to departure.
• Maximum two bookings per day, per user ID (4 seats per booking).
• Electronic ticket will be issued only after payment through your credit card is subsequently approved by which confirmation message and itinerary receipt will be sent to your e-mail address. If payment is not approved, reject message will also be sent to your e-mail address and, in this respect, ticket will not be issued. Therefore, it is mandatory that, after making reservation, you must always check our confirmation/reject messages in your e-mail.
• Credit card used for purchase of the electronic ticket and passport must always be presented at the check-in counter. For Thai passenger travelling on the domestic flight, picture affixed identification card issued by Thai government ( for adult ) or student identification card ( for child ) may also be shown instead of passport.
• ROP miles can be accrued as usual.