To book your flight on-line, just follow our simple steps which are (1) Search, (2) Availability, (3) Fares, (4) Login , (5) Traveler information , (6) Purchase , (7) Payment credit card online (if select e-ticketing) and (8) Booking Confirmation
Search: On the first page, use the drop down list to select flight origin, flight destination, and departure date. If it is a round trip journey, click on the checkbox to indicate round trip and specify the return date. If you want to travel to various destinations in one trip you may click on the "Multiple Cities" checkbox to make your reservation. Next, select type of passenger for your companions if any. At the end, click on "Book now" button to get into "Availability" page.
Availability: The Availability page illustrates flight schedules to be selected for your trip. Click to select flight, and select restricted low fare or unrestricted fare. Restricted low fares are promotion fare or cheap fare with restricted fare conditions that are available from time to time where as unrestricted fares are normal full fares with more flexible fare conditions. To get the promotion fare, "Restricted Low Fare" must always be selected. Then select cabin class. Please note that the cabin class you can book will be displayed. Finally, click on the "Check price" button to get into the "Fares" page.
Fares: The "Fares" page displays the details of your reservation, fares, and your last day to ticket. Please note that "Last day to Ticket" warning is applied when you choose to purchase paper ticket only and thus your reservation will be automatically canceled if ticket is not purchased within such deadline. You may also approximately view this fare in another currency by filling in the currency code ( shown in the icon beneath ) and clicking on the "Convert" button. At the end, click on "Traveler detail" button. The system will display "Thai Customer Login" page asking you to fill in your Traveller ID and Password.
Traveler Information:You are required to fill in the information of passengers at least in the mandatory fields. Make sure you enter Royal Orchid Plus membership numbers otherwise their miles will not be accrued. At the end, click on "Continue" button to get into Purchase page.
Special request:The link on the bottom of traveler page will lead to Special request page that will provide seats map and meal request list. Please note that seats request will be provided on the international flights only.
Purchase: The Purchase page displays Ticket Options, Payment Methods.
| Ticket Options : |
You may select either to purchase paper ticket at THAI city office in the country where the journey commences no later than the date indicated in "Last day to Ticket" warning or purchase your electronic ticket on-line. |
| Payment Methods : |
If you have selected to collect your ticket at THAI office later on, you are required to click on "Pay no later than 72 hours after booking is made except as otherwise stated in the "Last day to Ticket".
If you have selected to purchase electronic ticket on-line, you are required to provide credit card detail in next page. |
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Payment: This page will display when passenger select e-ticket as delivery option.Passenger require to select the card in drop down list, and fill in your credit card number, expiry date, and your CVV number. Please note that the owner of such credit card used for such payment are required to travel as booked otherwise it will result in denied boarding of all passengers in the record.
Booking Confirmation: The Booking Confirmation page notifies that your reservation is successfully created with details of confirmation code, all passengers’ names, as well as flight itinerary. You may also see trip plan details by clicking on "Display Trip Details". The confirmation message will also be sent to your e-mail address.You are recommended to print out your trip plan details for your reference.
*** In case that select e-ticketing the Itinerary receipt will send to your email address after ticket is issued. ****
Confirmation Email: After Confirmation page, the confirmation email will be sent to your email address . Please note that it has just indicate your status of your reservation. The process will complete when you do a payment and receive a ticket.
Itinerary Receipt: In case that the passenger select e-ticket as ticketing option, the Itinerary Reciept will send to you via email after ticket is issued. Please make sure that you have e-ticket before going to check-in.
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