Thai Airways International Public Company Limited announced that the company regrets passenger inconvenience as a result of THAI’s suspended service to New York, due to the continually increasing cost of jet fuel, and confirms that it will provide the most assistance possible with this regard.
Flg. Off. Apinan Sumanaseni, THAI’s President, said that the company’s service on the return route Bangkok-New York v.v. will be suspended as a result of the continually increasing cost of jet fuel, with flight suspension effective as of 1 July 2008 onwards. The company has implemented a reduction of flight frequencies, re-routed flights with particular impact on its U.S. flight operations, and other cost cutting measures.
While THAI will discontinue its New York operations, the company will retain service on the return route Bangkok-Los Angeles v.v., which will utilize Airbus A340-500 aircraft until September 2008, thereafter to utilize Boeing 777-200 ER aircraft to and from Los Angeles at 5 flights per week.
Passengers who wish to cancel their flight reservation routed Bangkok-New York v.v. and request a refund at any THAI sales office or by contacting the representative travel agent where the passenger purchased the ticket. The company will waive the refund fee for passengers who cancel or refund their ticket on the route Bangkok-New York v.v. due to flight suspension.
The company will coordinate with other airlines operating services to and from New York and Los Angeles. Flights may be rerouted to facilitate passengers who will fly to other destinations operated by THAI. Passenger who did not provide their contact information when purchasing air tickets to and from New York, or those who have not been contacted by THAI representatives, are advised to contact the company as soon as possible in order to reroute their flight itineraries accordingly.
For more information, please contact THAI Contact Center at Tel. 0-2356-1111 or by contacting any THAI sales office or representative travel agent. |