After the ticket is issued, flight / date change is not permitted.
Payment can be made online only and by credit card or Visa/MasterCard debit card.
Air fares, applicable taxes and surcharges will be automatically charged through your credit card (VISA, MASTER, JCB, and American Express only ) or Visa/MasterCard debit card.
Flight confirmation will be sent to your e-mail address indicated in your traveler profile.
Electronic ticket will be issued only after payment through your credit card is subsequently approved by which itinerary receipt containing ticket number will be sent to your e-mail address. If payment is not approved, reject message will also be sent to your e-mail address and, accordingly, ticket will not be issued. Therefore, it is mandatory that, after making reservation, you must always check your ticket status from the itinerary receipt in your e-mail.
Payment card owner must travel in the first flight segment. The card owner's name and card number must be exactly identical to his/her passport, as well as, specified in the reservation.
Passengers who have used their own payment card for purchase of the ticket must also present their payment card together with their personal identification (photo ID or passport) during check-in. Please note that the number and name on the payment card must be spelled exactly identical to the name on the identification card or passport.
If the traveling passenger is not the credit card or Visa/MasterCard debit card owner, please see the Regulations.
Passenger who purchases online ticket for him/herself with credit card, the password VBV (Verified by VISA) or 3D Secure (Master Card Secure)shall be the additional security and assurance for such card holder only. However, he/she will still be required to present such credit card at check-in counter and/or contact any THAI city selling office in person unless his/her consent form has been signed.
For ROP Gold member who have used their own payment card for purchase of the ticket for themselves will be exempt from present payment card during Check-in.
The passengers are required to be responsible for their own travel document, e.g. passport, visa, etc.
Promotion is launched with limited number of seats and selected flight numbers.
For Thai passenger travelling on the domestic flight, picture affixed identification card issued by Thai government ( for adult ) or student identification card ( for child ) may also be shown instead of passport.
A maximum of 9 passengers under payment of the same payment card is allowed.
For Super Deals fare travelling on First, Royal Silk, and Economy class, Royal Orchid Plus (ROP) miles can be accrued as per Royal Orchid Plus term and conditions.
This fare cannot be used in conjunction with other promotions.
TG reserves the right to change any terms and conditions without prior notice.
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