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What is Internet Check-in?
How do I use this service?
Is there any time limit for Internet Check-in?
What tickets can be used for Internet Check-in?
Can I check-in for my companions?
Are there any restrictions when special needs are required?
Can I change my assigned seat at Internet Check-in?
What if a connecting flight does not display at Internet Check-in?
What is Royal Orchid Plus / FFP edit?
After I finish Internet Check-in can I make additional changes?
What about my boarding pass and baggage?
What is the latest time to check-in at the airport?
What happens if I check-in late?
What documents do I need to present at check-in counter?
What is Internet Check-in?  
Internet Check-in is THAI online check-in which gives you more convenient online check-in for both domestic and international THAI flights departing from the following destinations:
Station in Thailand
BKK/Bangkok, DMK/Don Muang,
CEI/Chiang Rai, CNX/Chiang Mai,
HDY/Had Yai, HGN/Mae Hong Son,
HKT/Phuket, KBV/Krabi,
KKC/Khon Kaen, PHS/Phitsanulok,
UBP/Ubon Ratchathani,
URT/Surat Thani, UTH/Udon Thani
 
Station Abroad
AKL/Auckland-Newzealand
ARN/Stockholm-Sweden
ATH/Athens-Greece
BLR/Bangalore-India
BNE/Brisbane-Australia
BOM/Mumbai-India
CAN/Guangzhou-China
CDG/Paris-France
CGK/Jakarta-Indonesia
CMB/Colombo-Sri Lunka
CPH/Copenhagen-Denmark
DAC/ Dhaka- Bangladesh
DEL/Delhi-India
DME/ Moscow- Russia
DPS/ Denpasar-Indonesia
FCO/ Rome-Italy
FRA/ Frankfurt-Germany
FUK/Fukuoka-Japan
HKG/Hong Kong-China
ICN/I/Seoul-Korea
ISB/Islamabad-Pakistan
JFK/New York-USA
JNB/Johannesburg-South Africa
KHI/Karachi-Pakistan
KIX/Osaka-Japan
KTM/Kathmandu-Nepal
KUL/Kualalumpur-Malaysia
LAX/Los Angeles-USA
LHR/London-United Kingdom
MAD/Madrid-Spain
MEL/Melbourne-Australia
MNL/Manila-Philippines
NGO/Nagoya-Japan
NRT/Tokyo-Japan
PEK/Beijing-China
PEN/Penang-Malaysia
PNH/Phnom Penh-Cambodia
PER/Perth-Australia
PUS/Busan-Korea
SGN/Ho Chi Minh City-Vietnam
SHA/Shanghai-China
SIN/Singapore
SYD/Sydney-Australia
TPE/Taipei-Taiwan
VTE/Vientiane-Laos
ZRH/Zurich-Switzerland
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How do I use this service?  

It’s very easy. Only you have a confirmed reservation on THAI and know the reservation code or so call ‘booking reference’, either Royal or Amadeus and input this code after selected ‘Internet Check-in’.

The system will process precheck-in for you immediately. Maximum passenger in one code is 4 passengers (adults and children) plus 4 infants.
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Is there any time limit for Internet Check-in?  
Yes, the Internet Check-in is available from 24 hours up to 2 hours before flight schedule departure time.
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What tickets can be used for Internet Check-in?  
All ticket types, both paper and electronic.
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Can I check-in for my companions?  
Yes, if your know their reservation codes.
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Are there any restrictions when special needs are required?  

Internet Check-in cannot be used for those requiring special needs such as wheelchairs, medical attention or children traveling alone. No problem for special meal if you have requested at reservations.

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Can I change my assigned seat at Internet Check-in?  
Yes, and you can also change your seat on connecting THAI flights, which will be automatically through checked-in for you if the flights are in the same reservation code.

Besides, your THAI return flight in the same reservation code, with in 24 hours, will be automatically checked-in too. But if your connecting flight is the other airlines, seat change is not allowed.
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What if a connecting flight does not display at Internet Check-in?  

For technical reasons some connecting flights may not display. Airport check-in staff will be pleased to assist you with connecting check-in and seating changes.
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What is Royal Orchid Plus / FFP edit?  

The Review Check-in page features a button which allows you to navigate the page where you can add or correct your Royal Orchid Plus or Star Alliance frequent flyer program membership number to ensure automatic mileage tracking for yourself or others in the same reservation code.
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After I finish Internet Check-in can I make additional changes?  

Yes, after the Review Check-in page has been confirmed (or time-out) additional changes to seating, FFP numbers or even cancel check-in can be made by re-entering Internet Check-in with the same reservation code.

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What about my boarding pass and baggage?  
At airport check-in staff will issue your boarding pass, and register any baggage you may have.
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What is the latest time to check-in at the airport?  

In Thailand, one hour before international departures and 45 minutes for domestic departures.

At airports abroad, check-in times vary, but generally no later than 1 hour prior to departure.
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What happens if I check-in late?  
Your assigned seating may be released for other passengers.
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What documents do I need to present at check-in counter?  
Your ticket or itinerary receipt, your seat number, photo identification or passport, visas if required. For tickets purchased by telephone or the Internet, the credit card used for ticket purchase or tax payments must be presented at check-in counter.
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